At DoorDash, we’re constantly striving to enhance the experience for our customers and drivers. That’s why we’re thrilled to announce our newest feature: cash payments support! Starting today, customers will have the option to pay with cash at the door for orders. While this feature is currently only available in certain markets, we hope to expand it to more locations soon!

Why Cash Payments Matter

Cash payments have long been a popular option for customers around the world, yet they weren’t widely available in food delivery services until now. At DoorDash, we want to ensure that everyone can take advantage of its convenience – regardless of their payment preference. By providing cash payments, we make it easier for customers to enjoy all that DoorDash has to offer regardless of their financial status or ability to access credit cards or digital payment methods.

Customers will gain from this new feature, but drivers also stand to benefit. Drivers currently receive payment electronically which may not be feasible if they don’t have a bank account or experience problems with their chosen payment method. With cash payments, however, drivers will be paid directly by the customer, helping ensure they get paid promptly and completely.

How Cash Payments Work

Making cash payments on DoorDash is a breeze. After placing your order, you’ll have the option to pay with cash; simply enter the amount needed and they’ll give change (if needed) and complete the transaction. It couldn’t be simpler!

It’s essential to note that cash payments are only accepted for orders placed through the DoorDash app or website; we do not accept them over the phone.

Security Measures

We recognize that cash payments can be a concern for some customers, which is why we’ve taken measures to make the process as secure as possible. All drivers who accept cash payments must pass a background check and complete an extensive training program in order to comprehend our policies and procedures.

Additionally, we’ve implemented a range of security measures to safeguard both customers and drivers. Drivers will be required to use an app that verifies the amount of cash they receive from customers before completing a transaction. Furthermore, this app makes sure the customer has received their order prior to final completion.


At DoorDash, we’re thrilled to introduce cash payments as an additional payment option for customers and drivers. This feature makes DoorDash more accessible to everyone regardless of their payment preference. If your market allows for this convenience, we urge you to give it a try; we know you’ll appreciate the convenience and flexibility it provides.


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