Are You Wondering How to Reset a Managed Chromebook? In this article, we will walk through each step step-by-step of this process. A managed Chromebook belongs to an organization or school and managed by its administrator – meaning you may not have full access to all features of it at times and may require reseting at times – here’s how you can do it:

Before resetting your managed Chromebook, it is crucial that all important data – files, folders, bookmarks etc – is safely backed up on external hard drives, Google Drive or another cloud storage service.

Step 2: Sign out of Google Account

To reset a managed Chromebook, it is necessary to log out of Google. Clicking on the status area (bottom-right corner of screen) and selecting “Settings”, followed by People / “Sign out other users”, will log out all users except one who currently logged in.

Step 3: Powerwash your Chromebook

Once you have signed out of Google, powerwash your managed Chromebook. Powerwashing is a process which permanently deletes all data stored on the device to restore it to factory settings and is performed through three steps:

  • Press and hold both Esc and Refresh keys (key with circular arrow) simultaneously while pressing Power, until “Chrome OS is missing or damaged” message appears. After pressing Ctrl+D you should see Chrome OS recovery screen; press Enter to initiate recovery process.
  • Follow the on-screen instructions to complete the recovery process and setup your Chromebook. Ideally, follow these four steps when setting up a new Chromebook: ; Step 4, Set Up Your Chromebook

Once the recovery process is completed, you can set up your managed Chromebook. Simply follow the on-screen instructions to select your language, keyboard layout and Wi-Fi network before signing in with Google to restore all of your data.

All done! Congratulations on successfully resetting your managed Chromebook! Remember to restore any data from backup if necessary and if any issues arise during the reset process feel free to reach out directly to your administrator for support.


In this article, we have provided a thorough guide on how to reset a managed Chromebook. Hopefully our step-by-step approach has made the process clearer; by following these steps, it should be possible for you to easily reset and restore the device back to factory settings. For any further assistance needed please don’t hesitate to reach out!


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